Help and support
Moira Connect support
Get help with a connection, the browser extension or your workspace. Send us a request and we will reply by email.
Browser extension help
Moira Connect links the LinkedIn account you are signed in to with your organisation’s workspace.
Connect the browser extension
Open the connection link provided by your workspace. Install Moira Connect using the link on that page, then return to the connection page in the same Chrome profile. Read the disclosure and choose “Agree and link this browser”. Keep LinkedIn signed in in that profile.
Waiting for approval or not connected
Ask your workspace administrator to open the account’s browser-linking requests and approve the browser you recognise. If the link expired, request a new connection link. Keep Chrome open and check the extension popup for its connection status.
Disconnect or remove the extension
Choose Disconnect in the extension popup to stop workspace activity on this browser. You can also remove Moira Connect from Chrome’s extension settings. Your organisation can disconnect the account from its dashboard.
What to include in a support request
Include the extension version, your browser version, the time the issue happened and any visible error or request ID. Do not send credentials, cookies or private conversation content.