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Realtime messaging architecture

Give realtime messaging a project boundary and an operating path.

Move from configuration to incoming events and delivery diagnostics with the provider context a product team needs to operate safely.

Messaging connection architecture

Set up Telegram with a clear product boundary.

Make account ownership, project context, health state, and recovery visible to the customer instead of burying the integration behind an opaque setup step.

Project-scoped bot or account path

Start with a named project so each connection has an explicit owner, purpose, and support context.

Event subscription boundary

Treat incoming signals as scoped integration events with an origin account and an observable delivery history.

Connection control plane

Give the customer a real surface for operating Telegram.

Moira keeps connected-account health, project-scoped credentials, delivery evidence, and a safe recovery route together in the customer console.

Explore the product
Telegram Moira Connect control plane interface
Illustrative Moira Connect connected-account surface.

Use cases

Telegram product use cases

Use the provider as part of an ATS, CRM, or outreach workflow while retaining project and capability context at every step.

Your product Live context

MMaya ChenConnection context updated

DDaan BakkerHealth state needs review

AAmara SinghProject event observed

ATS publisher

Keep Telegram connection context beside candidates, account health, and recruiter-owned recovery actions.

Explore use case
Your product Live context

MMaya ChenConnection context updated

DDaan BakkerHealth state needs review

AAmara SinghProject event observed

CRM publisher

Put Telegram activity alongside the customer record so account teams can investigate the next safe action.

Explore use case
Your product Live context

MMaya ChenConnection context updated

DDaan BakkerHealth state needs review

AAmara SinghProject event observed

Outreach publisher

Make Telegram a visible, policy-aware stage in a controlled multi-step outreach workflow.

Explore use case

Developer integration

Make the Telegram event contract explicit before it drives an action.

Associate each signal with a project, account, provider state, and recovery path. The result is an operable integration rather than a disconnected API response.

Read developer documentation
connection-events.ts TypeScript
const event = await moira.events.verify({
  projectId, provider: "telegram",
  eventId: request.headers.get("x-moira-event-id"),
});

if (event.state === "attention_required") {
  await queueRecoveryReview(event);
}
Event evidence remains traceable to the project context.

Trust work in progress

Security and compliance status

These are current in-progress programs, not completed certifications, compliance guarantees, or a substitute for your own assessment.

SOC 2 Type II audit in progressControls and evidence are being prepared and assessed against the audit scope.
GDPR privacy program in progressPrivacy, data-processing, and customer transparency controls are being maintained as an active program.
ISO 27001 certification program in progressInformation-security management practices are being formalized for the intended certification scope.

Integration questions

Telegram integration FAQ

Answers describe product boundaries and operational recovery without making provider capability promises.

How does a Telegram connection begin?

A workspace member begins in the intended project context. Moira presents only the connection path and account state that the live provider registry and workspace policy permit.

Does this page guarantee a Telegram capability?

No. The page describes an integration architecture. Actual availability remains subject to configured provider paths, account state, entitlement, project policy, and provider terms at the time of use.

How does the customer recover a degraded connection?

The customer console is designed to present account health, the specific recovery route, and the relevant project context. Operators should follow that route rather than retrying a blind action.

How are events and delivery outcomes represented?

Moira keeps provider outcomes and event references available beside the workflow so a product can distinguish requested, observed, and attention-required states.

What data boundary applies to this provider?

Realtime event handling is scoped to the selected project and customer-owned connection. Moira preserves operational context without turning event streams into unbounded public data.

How are webhooks and retries handled?

Event-oriented integrations should retain an identifier, delivery boundary, and retry context. Downstream systems should decide on recovery from evidence instead of replaying an uncertain operation.

What is Moira’s current security and privacy posture?

Moira is progressing through a SOC 2 Type II audit and an ISO 27001 certification program, while operating a GDPR-focused privacy program. These are in-progress initiatives, not completed certifications or a guarantee of suitability for a particular use case.

Where should an engineering team start?

Start by defining project scope, the customer-owned connection path, event contract, and recovery model. Then use the customer console and developer documentation to check live readiness.

Provider path

How the provider path stays operable

A useful integration does not stop at authorization. It makes the current boundary, account state, and recovery route legible inside your product.

Telegram workflowIllustrative
  1. Turn a realtime signal into a traceable product event

    Keep event identifiers and account context available from receipt through a downstream product decision.

  2. Inspect delivery evidence before retrying

    Use observed event and account health state to decide whether a message or workflow needs attention.

  3. Keep scope and policy visible to the operator

    A customer or support team sees the project boundary and the next safe action instead of a generic provider error.

Start with the right boundary

Connection modes

Project-scoped bot or account path

Start with a named project so each connection has an explicit owner, purpose, and support context.

Event subscription boundary

Treat incoming signals as scoped integration events with an origin account and an observable delivery history.

Product workflows

From connection to an operable outcome

Inbound events

Turn a realtime signal into a traceable product event

Keep event identifiers and account context available from receipt through a downstream product decision.
  • Origin preserved
  • Project-aware event stream
  • Replay-safe handling
Moira ConnectIllustrative
Telegram event stream

Account state projected

evt_01

Event envelope received

evt_02

Delivery evidence recorded

evt_03

Delivery diagnostics

Inspect delivery evidence before retrying

Use observed event and account health state to decide whether a message or workflow needs attention.
  • No blind redrive
  • Health-led recovery
  • Useful support handoff
Moira ConnectIllustrative
Connection stateObserved
Project boundaryScoped
Recovery routeReady

Safe operation

Keep scope and policy visible to the operator

A customer or support team sees the project boundary and the next safe action instead of a generic provider error.
  • Visible scope
  • Predictable recovery
  • Auditable actions
Moira ConnectIllustrative
Telegram readiness
Provider registryConfirmed
Workspace policyReview
Project contextConfirmed

Availability is checked at connection time.

Capability boundaries

Capability map

Every category communicates its readiness state in words, not colour alone.

Verified in registry

Connection state

  • Named project context
  • Account-health presentation
  • Recovery instructions
Entitlement-gated

Realtime workflows

  • Configured provider-event paths
  • Customer-controlled messaging
  • Policy-aware activation
Verified in registry

Operational controls

  • Webhook traceability
  • Event identifiers
  • Support diagnostics

Data-handling boundaryRealtime event handling is scoped to the selected project and customer-owned connection. Moira preserves operational context without turning event streams into unbounded public data.

Architecture questions

Frequently asked questions

How does a Telegram connection start?

A workspace member initiates a connection in the intended project context. Moira presents only the authorization path and capability state that the control plane permits.

What happens when event subscription or account state changes?

The account health and capability state becomes visible in the customer console. A customer or operator can follow the specific reconnect, approval, or policy-recovery route instead of retrying a blind action.

Is availability guaranteed by this page?

No. This page explains the integration architecture. The live provider registry, workspace policy, and provider terms decide whether a connection or action is available at execution time.

Continue the architecture

Start with verified readiness

Check the provider path in your project context.

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